Frequently Asked Questions

Geothermal – Not Cooling or Heating

Not Cooling? Check your thermostat settings. Be sure the temperature control selector is set below the current room temperature, and the system switch is on COOL or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the air conditioner to turn on by lowering the thermostat to the lowest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by each unit (indoor and outdoor). Check the fuse/breaker at the electrical box for both the indoor and outdoor units. If problem persists, call us at (724) 789-7197 .

Not Heating? Check your thermostat settings. Be sure the temperature control selector is set above the current room temperature, and the system switch is on HEAT or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the furnace to turn on by raising the thermostat to the highest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by the furnace. Check the fuse/breaker at the electrical box for the furnace. Check to make sure the gas control valve to the furnace is open. Check the pilot light. (Electronic ignitions don’t have a pilot light). If problem persists, call us at (724) 789-7197 .

Gas/Oil Boiler – Not Heating

Check your thermostat settings. Be sure the temperature control selector is set above the current room temperature, and the system switch is on HEAT or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the boiler to turn on by raising the thermostat to the highest temperature setting. Check the power disconnect switch by the boiler. Check the fuse/breaker at the electrical box for the boiler. Check to make sure you have fuel oil or check to make sure the gas control valve to the boiler is open. Check the pilot light (Electronic ignitions will not have a pilot light). If problem persists, call us. for the furnace. Check to make sure you have fuel oil. If problem persists, call us at (724) 789-7197 .

Oil Furnace – Not Heating

Check your thermostat settings. Be sure the temperature control selector is set above the current room temperature, and the system switch is on HEAT or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the furnace to turn on by raising the thermostat to the highest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by the furnace. Check the fuse/breaker at the electrical box for the furnace. Check to make sure you have fuel oil. If problem persists, call us at (724) 789-7197 .

Gas Furnace – Not Heating

Check your thermostat settings. Be sure the temperature control selector is set above the current room temperature, and the system switch is on HEAT or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the furnace to turn on by raising the thermostat to the highest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by the furnace. Check the fuse/breaker at the electrical box for the furnace. Check to make sure the gas control valve to the furnace is open. Check the pilot light. (Electronic ignitions don’t have a pilot light). If problem persists, call us at (724) 789-7197 .

Heat Pump Not Heating or Cooling

Not Heating? Check your thermostat settings. Be sure the temperature control selector is set below the current room temperature, and the system switch is on COOL or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the heat pump to turn on by raising the thermostat to the highest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by each unit (indoor and outdoor). Check the fuse/breaker at the electrical box for both the indoor and outdoor units. If problem persists, call us at (724) 789-7197 .

Not Cooling? Check your thermostat settings. Be sure the temperature control selector is set below the current room temperature, and the system switch is on COOL or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the heat pump to turn on by lowering the thermostat to the lowest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by each unit (indoor and outdoor). Check the fuse/breaker at the electrical box for both the indoor and outdoor units. If problem persists, call us at (724) 789-7197 .

Air Conditioning – Not Cooling

Check your thermostat settings. Be sure the temperature control selector is set below the current room temperature, and the system switch is on COOL or AUTO and the fan switch is set to ON for continuous airflow or AUTO if the blower is to operate only while the air conditioner is operating. Try to get the air conditioner to turn on by lowering the thermostat to the lowest temperature setting. Check the air filters to see if they are dirty, if the airflow from your registers seems low. Make sure all registers are open and nothing is sitting on or in front of them. Check the power disconnect switch by each unit (indoor and outdoor). Check the fuse/breaker at the electrical box for both the indoor and outdoor units. If problem persists, call us at (724) 789-7197

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